How do I hang my chart?
If you have a magnetic fridge, your calendar will stick to the fridge using the large black magnets on the back.
Our charts have two small holes at the top which allow you to hang them on a wall or other non-magnetic surface. We now include brad nails with every chart.
Why are these so expensive?
We fully recognize that these charts aren't cheap. But there are several great reasons for that.
High quality with a thoughtful design
We've spent the last ten years perfecting these schedules. They're extremely tough. Made of thick, powder-coated metal and finished with a thick dry erase varnish, they're built to stand up to years of sticky fingers and constant dry-erasing.
They're also thoughtfully designed. Every aspect of these charts — from the neutral color of the chart itself to our exclusive method of using reusable stickers — is intentional. They're strategically designed to engage kids, so they actually get used long-term. They may look simple, but that's because we've taken all the guesswork out of it for you, so you're ready to go in fifteen minutes.
Meant to last years
These charts grow with your kids as they mature. If you buy this for your four year-old, they'll still be using it when they're thirteen (seriously! Teens are usually too cool for the stickers, but the love of dry erase is lifelong, both on the magnets and the chart itself).
Unlike a $10 chore chart from Target or a DIY from Pinterest, these are investments that are meant to last.
We're a small business
And speaking of Target, another major factor in our prices is that we are a small business.
We don't have the buying power of Target, which means our products are more expensive for us to purchase. We also don't have the same flexibility as Amazon — we are real people.
Sara runs the business. Angela runs the warehouse. Katie helps with social media and managing projects. And Cherry helps source products. When you buy from Mighty + Bright, you're helping real women put food on the table every night. In fact, 50% of our operation are single moms. And we are very, very grateful.
How can I display a full month?
Whether you're hanging your calendars on a fridge or a wall, you can easily move them at the end of each week, so your display is always up-to-date. This is especially convenient for divorced families with complicated custody schedules, kids who have parents who travel for work, or families who want to see what to look forward to. For more information, watch our video here.
Why isn't my sticker sticky?
The issue is (most likely!) that some paper came off with the cling. Check out this 18 second video to see what I'm talking about.
What makes this different from other visual schedules?
“We've tried to create visual systems before, but we really struggled to pull systems together that we could see all the way through and stick with.” — Jessye
You may have downloaded a visual schedule on Etsy or tried to DIY your own. Maybe you got one on Amazon, or you have a big command center, but the kids aren't referencing it.
Mighty + Bright's visual schedules are different (that's why we get feedback like Jessye's!). Every aspect of our well-thought-out visual system is thoughtfully designed to get kids on board. Here are a few of the problems our schedules solve:
- Kids don't look at the command center. Kids need their own calendar with only their stuff on it. When there's too much to look at, their brains basically short-circuit and they get overwhelmed.
- Kids don't stay motivated to use it. Kids need something engaging and fun in order to stay motivated (that's why we use fun stickers, which kids LOVE, magnets that make that satisfying "click," and fun add-ons like our Stay on Task braceelt. We also have a special way of introducing our schedules, which you'll learn about in your Power Up.
- Kids won't even try it, because they don't like being bossed. Kids need to feel like they had a say in their schedule (don’t worry, we’ve got a hack for that in the Power Up.)
Why wouldn't I DIY this?
But often, we spend so much time trying to solve the problem that by the time our glorious velcro routine chart is actually done, we've lost the steam required to implement it.
Our founder has done all the work for you — ten years of work, in fact — coming up with the perfect system for your family.
The result is a system that might look simple, but has every single thing accounted for — including a fall-back for routine items or activities that you forgot.
After all, the last thing you want to do is spend a bunch of time DIYing something, paying to have it laminated, and then discovering you forgot something.
Plus, you can feel good that you're supporting a single mom's hard work.
I have multiple kids. Do I need a calendar or chart for each kid?
If we want a tool like this to work, we want our kids to feel a sense of pride and ownership and like they had a part in building it.
Part of being a kid is feeling like life is happening to you. All the grown-ups make all the decisions, they're constantly telling you what to do and what not to do...just bossing you around, all day long.
Being part of the conversation about what is going to happen during the week or day gives kids a sense of control that every human needs in order to relax, no matter what their age is.
When you're splitting the calendars between multiple kids, you can understand how that sense of control might be diluted.
When they feel a sense of ownership over the calendar because it represents them and their lives, they feel a sense of pride. And with that sense of pride, comes a willingness to use it. And when they use it, they feel even more pride, and more responsible, and they continue to use it.
When something belongs to just us, we like it better. And we want them to like this and use it. So as much as I wish I could tell you that the kids can share it, it's going to be much more effective if they have their own.
Ordering, Shipping + Returns
Do you offer gift notes?
Yes! We have a very cool digital gift card program, where your recipient will get a message from you via text or email when their package is delivered.
Here's how it works:
- Buy your gift like you normally would and proceed to checkout
- After you've checked out, you'll ve given the opportunity to enter in your gift message and the recipient information.
- As your gift is delivered, your message will be automatically sent.
Thank you for being so generous with those you love.
When will my order ship? What service do you use?
We ship Monday - Friday.
Orders begin shipping 48 hours after they're placed, and we attempt to ship all orders within 72 hours. This delay is to ensure any changes made in the first 24 hours are processed (for example, an incorrect address).
Pre-orders ship on the date mentioned in the product listing.
We primarily use USPS and UPS to ship your order, with the exception of International orders, for which we rarely use UPS. Shipping may be via First Class, Ground, or Priority, depending on the size of your order.
USPS First Class mail is estimated to arrive within 5-7 days of shipping, and Priority Mail is between 1-3 days. International shipping can take as long as 3-4 weeks depending on customs.
Do you ship outside of the USA?
Yes, we do! Enter your address at checkout to see our International rates (and if your country isn't listed, please contact us). We primarily use DHL and USPS for International shipments, but may also use FedEx.
Please note that additional import/customs fees/VAT may apply. Each country is different, and we leave it up to you to research and pay any applicable import duties, taxes or fees.
We ship Monday - Friday. We attempt to ship all orders within 2 days, but sometimes delays occur.
For Canadian Customers
Brokerage fees can be astronomical. If your package was shipped with UPS, this link will help you reduce brokerage fees. And no matter who your package is shipped through, this link will help you save money on courier fees. Special thank you to customer Kelly in Canada for sharing these links!
Lost Orders and Shipping Problems
Lost or damaged orders are frustrating for both customers and businesses; shipping companies often refuse to reimburse anyone when they lose or damage packages, leaving customers upset and small businesses having to pay for the original item, its shipping cost, the replacement item and its shipping cost. In addition, many carriers no longer include any type of insurance on most of their services.
We have partnered with a packaging insurance company to provide shipping security. This covers product loss, theft or damage, and allows you to self-resolve issues in seconds if something goes wrong. If you opt out of Route's insurance, Mighty + Bright cannot be responsible for lost or stolen packages that have a status of delivered.
The following message is displayed at checkout: We are a small business and CANNOT responsible for lost packages. We offer Route Package Protection so that you'll be covered if a package is lost in the mail. If you remove Route from your order, please know that we will not replace a lost package, and we cannot make any exceptions.
If your package was returned to us because an incorrect address was provided (including a missing or incorrect apartment number) we can either refund you for the items, excluding shipping costs, or for an additional shipping fee, re-ship the products to the correct address.
If you gave the incorrect shipping address and your order has not yet shipped, please contact firstname.lastname@example.org.
What is your return policy?
Mighty + Bright has a killer return policy. Why? Because that's what we want when we shop online. We're here to help your family through hard stuff, so we have no interest in making returns hard! All we ask is that the products are in like-new condition - and we'll probably want to know what we could have done to prevent your return, so we can improve our products and service in the future.
Requesting a Return
As long as the items are in like-new condition (still wrapped and unused), you have a full year to return them. That's what we mean when we say "killer return policy."
Shipping Your Order Back
- Please keep your box - if there's a problem with your order, it's the safest way to return it.
- Email us at email@example.com (or reply to any email we've sent you) and request to return your order.
- If there's a problem with the order (as in, we made a mistake) we will send you a return label at no expense to you, most likely for USPS. If you changed your mind about the order, you'll need to pay for return shipping (after all, we paid to ship it to you!).
- Please note, if you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance, as we can't guarantee that we will receive your returned item.
Refunds (if applicable)
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. All returns must be in new, unused condition. We will refund your order, less the cost of shipping, within 1-2 days of receiving your item(s).
- If your refund is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
- If you haven't received your refund within 5-7 days of being notified that your refund has been processed, please contact us and we'll make sure it went through. Otherwise, contacting your bank will be your best bet.
Quality Issues within one year
We work with our manufacturer to make sure that our products are of the utmost quality. We guarantee quality — meaning the magnets won't fall off the back and the calendar won't chip — for a year of normal wear and tear. If you're experiencing quality issues with your calendar, please contact us and give us your order number. We will replace your calendar at no cost to you.
Quality Issues after one year
Kids can be rough (and so can slamming refrigerators!), so after a year we expect that anything kids use will start to have issues. If you'd like to replace your calendars, we are happy to offer a one-time 15% discount. Contact us with your original order number (or if you can't find it, we can look you up!) for a one-time use, custom coupon.
How do I ship my order back?
Shipping Your Order Back
Please keep your box - if there's a problem with your order, it's the safest way to return it. Email us at firstname.lastname@example.org (or reply to any email we've sent you) and request to return your order. If there's a problem with the order (as in, we made a mistake) we will send you a return label at no expense to you, most likely for USPS. If you changed your mind about the order, you'll need to pay for return shipping (after all, we paid to ship it to you!). Please note, if you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance, as we can't guarantee that we will receive your returned item.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. All returns must be in new, unused condition.
If your refund is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. If you haven't received your refund within 5-7 days of being notified that your refund has been processed, please contact us and we'll make sure it went through. Otherwise, contacting your bank will be your best bet.
Bulk Orders + Giving Back
Can I set up a fundraiser?
Absolutely, yes! We've had people do fundraisers for Pediatric Cancer Awareness Month, Brain Tumor Awareness Month, and to celebrate the end of active treatment. We can donate to one of our partner organizations, or we can ship the products directly to you to donate to one of your local hospitals. For more information on setting up a fundraising page, please contact us.
Can my nonprofit/hospital purchase books and/or calendar sets in bulk?
Do you offer bulk options for therapists, divorce mediators, or other professionals?
I am a school administrator or teacher - can we work together to create a tool for our families?
Absolutely! Please contact us.
Do you have an affiliate program?
Yes! If you love our books and calendars, we love to give you something for sharing! Please fill out the following form and we'll get back to you:
Still have questions? We're happy to help! Please contact us, or use the chat bubble at the bottom of the page.