Mighty + Bright has a killer return policy. Why? Because that's what we want when we shop online. We're here to help your family through hard stuff, so we have no interest in making returns hard! All we ask is that the products are in like-new condition - and we'll probably want to know what we could have done to prevent your return, so we can improve our products and service in the future.
Quality Issues within one year
Our calendars are made here in the USA, and we work with our manufacturer to make sure that they're of the utmost quality. We guarantee quality — meaning the magnets won't fall off the back and the calendar won't peel from the backing — for a year of normal wear and tear. If you're experiencing quality issues with your calendar, please contact us and give us your order number. We will replace your calendar at no cost to you.
Quality Issues after one year
Kids can be rough (and so can slamming refrigerators!), so after a year we expect that anything kids use will start to have issues. If you'd like to replace your calendars, we are happy to offer a one-time 15% discount. Contact us with your original order number (or if you can't find it, we can look you up!) for a one-time use, custom coupon.
Mighty + Bright is committed to creating the best product humanly possible, and at times that means we update our product line. We may not have the same size magnets or buttons you ordered originally, or we may have started to create a new calendar that is incompatible with your original buttons.
While we totally understand that this can be frustrating, we are careful to make decisions that we feel are improving upon the quality of our product, and it's just not feasible to continue to offer everything we've always offered.
Our customers tend to stay with us for many years, and we are truly grateful for that. As such, we are happy to offer a 15% coupon to upgrade your system. Just contact us with your original order number (or if you can't find it, we can look you up!). We'll issue you a one-time use, custom coupon.
Requesting a Return
As long as the items are in like-new condition (still wrapped and unused), you have a full year to return them. That's what we mean when we say "killer return policy."
Shipping Your Order Back
Refunds (if applicable)